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We have understood the situation, put the materials here first, and we will contact you after further verification. The staff of the Consumer Protection Department said lukewarmly
how?
Jin Zhu took a breath of air conditioning. The Consumer Rights Protection Department is our consumers' parents' home. Look at your attitude, it seems that this mother's home is brought by her stepmother. Do we need to sit quietly at the door to petition to be taken seriously?
What are you saying? The staff are not showing weakness. There is only one consumer dispute in the city?
After eating, you must have eaten! How much did Everbright Real Estate give you? Do you have to wait for further verification of the quality of their houses? What do you have to verify? If you wait, you will verify it and leave it alone!
Jin Zhu nodded his fingers, pressed his temperament, and pulled the staff out and beat them hard. What do you think you have verified? The properties of these two materials have test results, and they were tested by authoritative departments. What do you verified?
After Jin Zhu finished speaking, he went out and asked the followers to argue first.
Jin Zhu came out and called Ma Xiaole. He thought that he would take action immediately after complaining to the Consumer Protection Department, but he didn't expect that things would be blocked by soft-selling.
Ma Xiaole was also surprised when he heard this news. It seems that if you want to find an effect, you will have some impact.
Try it, beat it hard, smashing the Consumer Protection Department! Ma Xiaole left this sentence and just hung up the phone and added, Don't hit someone Ah
After hanging up the phone, Ma Xiaole immediately dialed Zhen Youwei's number. Jin Zhu smashed it at the Consumer Protection Office, and someone had to cover him.
Ma Xiaole didn't say much to Zhen Youwei, because there were many things, so there were only a lot of simple principles: First, Zou Yunxia asked him to invite a friend from the bank to have a meal to solve the loan problem; Second, closely monitor the development of the Everbright Company on the north side of the western section of Huatai Road, and use the high-voltage line to hold them back; Third, further discussions with the Industrial and Commercial Bureau, and to establish a real estate company, the procedures are quite complicated. For this, we have to find some information for Liu Shuying to show it to her for a preliminary grasp of the situation.
What made Ma Xiaole feel lucky was that Liu Shuying was literate and reading was not a problem. In addition, she had serious and tenacity, so there was not much obstacle to entering.
Besides, Ma Xiaole asked her to come, but she didn't let her open up the world. She just needed to execute his instructions. Fourth, she had to spend some energy to think about some plans for the eastward expansion of the new district. This is the main direction and the key to gaining Fang Yu's appreciation; Fifth, she had to pay close attention to Liang Benguo and Ji Yuanhua to prevent them from taking any measures to counterattack.
As for Jinzhu complaining about the quality of the house, thanks to Fan Zaoni, etc., these less important things, Ma Xiaole has not put them on the agenda yet
But things are often strange, the smaller the matter is, the more furious it becomes.
Just now, Jinzhu complained about the quality of the house and was in a hurry to get 100,000 yuan.
Ma Xiaole hopes that this will make it worse for Everbright Company, but he is actually blocked from the consumer protection department. This is really unexpected.
So Ma Xiaole had no choice but to let Jin Zhu smash the situation, expand the situation and escalate the incident.
If you want to cause trouble, you cannot be afraid of big trouble
But when you want to make a big deal, you often don't make a big deal.
When the leaders of the Industrial and Commercial Bureau learned about this, they were busy trying to stabilize the people from the Consumer Protection Department. Consumers came to complain, no matter whether they were wrong, they had to persuade them to settle down.
In fact, this is the leader's ulterior motive. According to normal practice, consumers have to make a complaint based on the consumer protection department's expression. They come here to ask for help. They don't say it's humble, but it's normal to show a respectful attitude.
The bureau also knows this situation, but it is impossible to say that the Consumer Protection Department has the capital in front of consumers.
But today is different, so I have to treat Jinzhu and other consumers as God to serve them
What is the reason? Because they came to complain to Xinxiang Community, which is a property developed by Everbright Company!
It turned out that Liang Benguo had someone come here and communicated about the spot check of steel bars.
People from Liang's country said that this matter was too poorly done, and it was a matter of unauthorized issuance of early warning information, which caused adverse effects.
The leaders of the Industrial and Commercial Bureau knew that this was inappropriate. In theory, the steel bar testing was not in charge. At present, the person in charge of this responsibility should be the Construction Bureau. After running through a random inspection in such a confused manner, he would not be able to provide information to the media and provide information at will. How could it be done?
But everything has its pros and cons. Although it is inappropriate to do so, it is also a signal. You need to use building steel bars to detect the signal of this cake.
Secretary Liang’s opinion is? Director Zhang of the Industrial and Commercial Bureau cannot think about how to answer, kick the ball back and save trouble
Of course, it is to eliminate the impact to the greatest extent. You should know that this incident has caused a lot of trouble to the city, and the province pays more attention to this.
Director Zhang heard this and said, "Didn't he kick the ball back again? Playing Tai Chi?"
OK, if you have time to play, the Industrial and Commercial Bureau is not in a hurry
Oh, that's a big impact. Of course, it must be eliminated. Even if it cannot be eliminated, you should do the best as much as possible as you said.
In this way, both sides pushed each other and no one was willing to tell a specific and feasible method. Finally, Liang's people couldn't hold it in. According to the current situation, you apologized in the media.
this
Director Zhang's face suddenly fell. If Liang Benguo came here in person, he might have said it in a tactful tone and words, but he was only Liang Benguo's subordinates in front of him. The key points can be said, which is a bit too much. Although our Industrial and Commercial Bureau is not the department in charge of building steel bars, we also have this right. Moreover, according to the data we randomly inspected, there are indeed a large number of indicators that do not meet the standards. This is a fact. If we apologize in the media, then we will make ourselves beat the mouth.
But it is inappropriate for you to issue warning information without authorization. Liang's humanitarianism will cause panic in the city and strong reactions from the outside world.
Release early warning information without authorization?
Director Zhang laughed. Although it was full of dissatisfaction, he was laughing after all, trying to ease the atmosphere and stop being stiff. The results of our industrial and commercial inspection also have the right to announce to the public. How can we ask that information be released without authorization?
Although you have this right, for many years, there has been an unwritten rule and information that has a significant impact must be reported to the Municipal Party Committee Propaganda Department for inspection. After all, you are not engaged in publicity and have poor political sensitivity. You may not consider the serious consequences that may be brought about.
Is this what Secretary Liang meant? Director Zhang's tone was a little softer. When things were about to this extent, if their faces were a little ugly, they would collapse directly. They would not be able to reach that point unless they had to.
The meaning of the city: The people sent by Liang Benguo are very good at speaking, and this matter cannot be put on Liang Benguo alone, although the fact is
Oh, you're right
Director Zhang nodded, took a short breath and said, "But if our Industrial and Commercial Bureau does this and has an explanation to the local government, I'm afraid it won't be able to explain it to the provincial bureau. You know, if you apologize publicly in the media, it will prove that you have made a business mistake and a big mistake. In this case, the provincial bureau will turn a blind eye? Then I don't know how to deal with us. Unfortunately, we can't eat or take care of it. That's not going to happen.
After hearing this, the people sent by Liang Benguo pondered, "Yes, you said it well, from the perspective of your vertical management of industry and commerce, it is a bit inappropriate. Why don't I go back and report to the city and see if the city can communicate well with your provincial bureau, maybe things will be much easier."
Of course that's right. Director Zhang smiled and said, as long as the provincial bureau nodded and said that he could apologize in the media, we would be able to be published in the newspaper for ten consecutive days!
Then let's get here today. I'll be busy when I go back. I'll visit me when I have any news. The people from Liang's country stood up and left.
As soon as Liang Benguo left, Director Zhang immediately convened a meeting of the bureau's leadership team again, explained the situation, which aroused everyone's discussion, and finally all became one opinion. Things that the media apologized should not be done before they were absolutely necessary.
Because this is not only a question of whether the provincial bureau agrees or not, but also affects the local credibility. The public apology in the media is simply a matter of placing a basin for myself. When I go out to check something, how can I straighten my waist?
However, at the end of the discussion, everyone agreed that there would be no results for the city to coordinate with the provincial bureau. After all, the facts were investigated and there was no false element.
But everyone is worried about it. No matter what, it is in the local area. If you annoy the local area and you will not be able to cooperate with anything, then the work will be extremely difficult to carry out.
But one thing is lucky that Liang Benguo is now alone, and there is no action in the city yet
Personal claims can buffer well
Director Zhang said, this matter has a direct relationship with the publicity department. Liang Benguo is in charge of the publicity department, so it is normal for him to react. Moreover, the second phase of Xinxiang Community was investigated. The relationship between Everbright Real Estate Company and Everbright Company is not ordinary. No matter what, we have to apologize in the media. Now it is indeed Liang Benguo's own proposal, so there is no need to worry. Moreover, based on personal relationships and abilities, it is not ordinary to ask the provincial bureau to nod and ask us to apologize publicly. So, we should keep a high alert as we started, improve our sensitivity, and resolutely not to make it worse. Just drag it, and drag it in a low-key manner.
Just as the discussion was in full swing, someone reported that some residents in Xinxiang Community came to complain about the quality of the house and smashed the Consumer Protection Department.
Do residents in Xinxiang Community reflect the quality of the house?
Director Zhang blew up his head in anger. This should be a good bargaining chip. Go to the scene quickly and must settle the complaint properly! It is really hard to say that the shield delivered to us is irresponsible to us!
In addition, log in to support genuine versions, throw a few flowers, support small farmers, thank you
We have understood the situation, put the materials here first, and we will contact you after further verification. The staff of the Consumer Protection Department said lukewarmly
how?
Jin Zhu took a breath of air conditioning. The Consumer Rights Protection Department is our consumers' parents' home. Look at your attitude, it seems that this mother's home is brought by her stepmother. Do we need to sit quietly at the door to petition to be taken seriously?
What are you saying? The staff are not showing weakness. There is only one consumer dispute in the city?
After eating, you must have eaten! How much did Everbright Real Estate give you? Do you have to wait for further verification of the quality of their houses? What do you have to verify? If you wait, you will verify it and leave it alone!
Jin Zhu nodded his fingers, pressed his temperament, and pulled the staff out and beat them hard. What do you think you have verified? The properties of these two materials have test results, and they were tested by authoritative departments. What do you verified?
After Jin Zhu finished speaking, he went out and asked the followers to argue first.
Jin Zhu came out and called Ma Xiaole. He thought that he would take action immediately after complaining to the Consumer Protection Department, but he didn't expect that things would be blocked by soft-selling.
Ma Xiaole was also surprised when he heard this news. It seems that if you want to find an effect, you will have some impact.
Try it, beat it hard, smashing the Consumer Protection Department! Ma Xiaole left this sentence and just hung up the phone and added, Don't hit someone Ah
After hanging up the phone, Ma Xiaole immediately dialed Zhen Youwei's number. Jin Zhu smashed it at the Consumer Protection Office, and someone had to cover him.
Ma Xiaole didn't say much to Zhen Youwei, because there were many things, so there were only a lot of simple principles: First, Zou Yunxia asked him to invite a friend from the bank to have a meal to solve the loan problem; Second, closely monitor the development of the Everbright Company on the north side of the western section of Huatai Road, and use the high-voltage line to hold them back; Third, further discussions with the Industrial and Commercial Bureau, and to establish a real estate company, the procedures are quite complicated. For this, we have to find some information for Liu Shuying to show it to her for a preliminary grasp of the situation.
What made Ma Xiaole feel lucky was that Liu Shuying was literate and reading was not a problem. In addition, she had serious and tenacity, so there was not much obstacle to entering.
Besides, Ma Xiaole asked her to come, but she didn't let her open up the world. She just needed to execute his instructions. Fourth, she had to spend some energy to think about some plans for the eastward expansion of the new district. This is the main direction and the key to gaining Fang Yu's appreciation; Fifth, she had to pay close attention to Liang Benguo and Ji Yuanhua to prevent them from taking any measures to counterattack.
As for Jinzhu complaining about the quality of the house, thanks to Fan Zaoni, etc., these less important things, Ma Xiaole has not put them on the agenda yet
But things are often strange, the smaller the matter is, the more furious it becomes.
Just now, Jinzhu complained about the quality of the house and was in a hurry to get 100,000 yuan.
Ma Xiaole hopes that this will make it worse for Everbright Company, but he is actually blocked from the consumer protection department. This is really unexpected.
So Ma Xiaole had no choice but to let Jin Zhu smash the situation, expand the situation and escalate the incident.
If you want to cause trouble, you cannot be afraid of big trouble
But when you want to make a big deal, you often don't make a big deal.
When the leaders of the Industrial and Commercial Bureau learned about this, they were busy trying to stabilize the people from the Consumer Protection Department. Consumers came to complain, no matter whether they were wrong, they had to persuade them to settle down.
In fact, this is the leader's ulterior motive. According to normal practice, consumers have to make a complaint based on the consumer protection department's expression. They come here to ask for help. They don't say it's humble, but it's normal to show a respectful attitude.
The bureau also knows this situation, but it is impossible to say that the Consumer Protection Department has the capital in front of consumers.
But today is different, so I have to treat Jinzhu and other consumers as God to serve them
What is the reason? Because they came to complain to Xinxiang Community, which is a property developed by Everbright Company!
It turned out that Liang Benguo had someone come here and communicated about the spot check of steel bars.
People from Liang's country said that this matter was too poorly done, and it was a matter of unauthorized issuance of early warning information, which caused adverse effects.
The leaders of the Industrial and Commercial Bureau knew that this was inappropriate. In theory, the steel bar testing was not in charge. At present, the person in charge of this responsibility should be the Construction Bureau. After running through a random inspection in such a confused manner, he would not be able to provide information to the media and provide information at will. How could it be done?
But everything has its pros and cons. Although it is inappropriate to do so, it is also a signal. You need to use building steel bars to detect the signal of this cake.
Secretary Liang’s opinion is? Director Zhang of the Industrial and Commercial Bureau cannot think about how to answer, kick the ball back and save trouble
Of course, it is to eliminate the impact to the greatest extent. You should know that this incident has caused a lot of trouble to the city, and the province pays more attention to this.
Director Zhang heard this and said, "Didn't he kick the ball back again? Playing Tai Chi?"
OK, if you have time to play, the Industrial and Commercial Bureau is not in a hurry
Oh, that's a big impact. Of course, it must be eliminated. Even if it cannot be eliminated, you should do the best as much as possible as you said.
In this way, both sides pushed each other and no one was willing to tell a specific and feasible method. Finally, Liang's people couldn't hold it in. According to the current situation, you apologized in the media.
this
Director Zhang's face suddenly fell. If Liang Benguo came here in person, he might have said it in a tactful tone and words, but he was only Liang Benguo's subordinates in front of him. The key points can be said, which is a bit too much. Although our Industrial and Commercial Bureau is not the department in charge of building steel bars, we also have this right. Moreover, according to the data we randomly inspected, there are indeed a large number of indicators that do not meet the standards. This is a fact. If we apologize in the media, then we will make ourselves beat the mouth.
But it is inappropriate for you to issue warning information without authorization. Liang's humanitarianism will cause panic in the city and strong reactions from the outside world.
Release early warning information without authorization?
Director Zhang laughed. Although it was full of dissatisfaction, he was laughing after all, trying to ease the atmosphere and stop being stiff. The results of our industrial and commercial inspection also have the right to announce to the public. How can we ask that information be released without authorization?
Although you have this right, for many years, there has been an unwritten rule and information that has a significant impact must be reported to the Municipal Party Committee Propaganda Department for inspection. After all, you are not engaged in publicity and have poor political sensitivity. You may not consider the serious consequences that may be brought about.
Is this what Secretary Liang meant? Director Zhang's tone was a little softer. When things were about to this extent, if their faces were a little ugly, they would collapse directly. They would not be able to reach that point unless they had to.
The meaning of the city: The people sent by Liang Benguo are very good at speaking, and this matter cannot be put on Liang Benguo alone, although the fact is
Oh, you're right
Director Zhang nodded, took a short breath and said, "But if our Industrial and Commercial Bureau does this and has an explanation to the local government, I'm afraid it won't be able to explain it to the provincial bureau. You know, if you apologize publicly in the media, it will prove that you have made a business mistake and a big mistake. In this case, the provincial bureau will turn a blind eye? Then I don't know how to deal with us. Unfortunately, we can't eat or take care of it. That's not going to happen.
After hearing this, the people sent by Liang Benguo pondered, "Yes, you said it well, from the perspective of your vertical management of industry and commerce, it is a bit inappropriate. Why don't I go back and report to the city and see if the city can communicate well with your provincial bureau, maybe things will be much easier."
Of course that's right. Director Zhang smiled and said, as long as the provincial bureau nodded and said that he could apologize in the media, we would be able to be published in the newspaper for ten consecutive days!
Then let's get here today. I'll be busy when I go back. I'll visit me when I have any news. The people from Liang's country stood up and left.
As soon as Liang Benguo left, Director Zhang immediately convened a meeting of the bureau's leadership team again, explained the situation, which aroused everyone's discussion, and finally all became one opinion. Things that the media apologized should not be done before they were absolutely necessary.
Because this is not only a question of whether the provincial bureau agrees or not, but also affects the local credibility. The public apology in the media is simply a matter of placing a basin for myself. When I go out to check something, how can I straighten my waist?
However, at the end of the discussion, everyone agreed that there would be no results for the city to coordinate with the provincial bureau. After all, the facts were investigated and there was no false element.
But everyone is worried about it. No matter what, it is in the local area. If you annoy the local area and you will not be able to cooperate with anything, then the work will be extremely difficult to carry out.
But one thing is lucky that Liang Benguo is now alone, and there is no action in the city yet
Personal claims can buffer well
Director Zhang said, this matter has a direct relationship with the publicity department. Liang Benguo is in charge of the publicity department, so it is normal for him to react. Moreover, the second phase of Xinxiang Community was investigated. The relationship between Everbright Real Estate Company and Everbright Company is not ordinary. No matter what, we have to apologize in the media. Now it is indeed Liang Benguo's own proposal, so there is no need to worry. Moreover, based on personal relationships and abilities, it is not ordinary to ask the provincial bureau to nod and ask us to apologize publicly. So, we should keep a high alert as we started, improve our sensitivity, and resolutely not to make it worse. Just drag it, and drag it in a low-key manner.
Just as the discussion was in full swing, someone reported that some residents in Xinxiang Community came to complain about the quality of the house and smashed the Consumer Protection Department.
Do residents in Xinxiang Community reflect the quality of the house?
Director Zhang blew up his head in anger. This should be a good bargaining chip. Go to the scene quickly and must settle the complaint properly! It is really hard to say that the shield delivered to us is irresponsible to us!
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